ActiveOps

ActiveOps blends AI and human intelligence to deliver the most complete and useful set of predictive and prescriptive insight for service operations

We sit within a unique space. Helping Service Operations sharpen up decision-making and do more with what they have. More capacity, more productivity, reduced costs, improve well-being and drive customer experience.

What
More
Looks
Like

Our customers know that finding and releasing their hidden capacity can reduce overtime, reduce temporary hires, balance their team’s workloads, meet SLAs, manage employee wellbeing and scale for peak times. And they can do all of this intra-day, in real-time, with Decision Intelligence. The results are phenomenal.

Average Capacity Gains

0 %

In 1st Year

“To have already beaten our targets, with months left to go, feels incredible. I love working with ActiveOps.”

NPS Score of 8.8 Increases to

0

Over 4 Years

Positive Employee

0 %

Morale

“Our colleagues’ lives’ were disrupted, we went to WFH, volumes changed but AOM was our GPS.”

Reduced Claims Backlog By

0 %

Supporting CX Goals

Reduced Fraud Losses By Over

£ 0 M

Annually

“Probably the best transactional capacity planning tool
on the market.”

More From our customers

A Nedbank success story

Rise
£ 0 m

Annual Recurring Revenue (HY25)

Coins
0 %

Net revenue retention on a 12 monthly basis

Pound Symbol
£ 0 m

Net cash position as at 30 September 2024

People
0 +

Enterprise Customers Globally

Key Strengths

Leading

management process automation software solution

Deep

domain expertise and proven operations management methodology

Immediate

quantifiable productivity gains and a broad range of long-term business benefits including acceleration of digital transformation

Diversified

and stable blue-chip customer base and low churn rate

Differentiated

proposition and market message

Strong

track record of new customer acquisition

Proven

ability to grow revenue from existing customers

Robust

financial model with high levels of recurring revenue

Proven

management team

Share Price

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